PRIVACY POLICY
Effective Date: June , 2026
Last Updated: July, 2026
 
Berkshire Consulting Solutions (“Berkshire,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, submit an inquiry, communicate with us, enter into an agreement with us, or use our consulting and coordination services.
 
By accessing our website or submitting personal information to us, you acknowledge the practices described in this Privacy Policy.
 
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through:

• Our website and online forms.

• Telephone calls and text messages.

• Email communications.

• Electronic-signature platforms.

• Customer-service communications.

• Consultations and service inquiries.

• Client documents and records.

• Our relationships with Timeshare Solutions Plus LLC, service providers, and independent licensed professionals.

This Privacy Policy does not govern the independent privacy practices of attorneys, certified public accountants, enrolled agents, licensed brokers, timeshare developers, resorts, management companies, payment processors, or other third parties.
 
2. About Our Services
Berkshire Consulting Solutions is a consulting company that assists timeshare owners by providing information, reviewing circumstances, coordinating communications, and helping clients access potential solutions related to their timeshare ownership.
Berkshire is not a law firm, accounting firm, tax advisory firm, real estate brokerage, or financial advisory firm.
Berkshire coordinates with Timeshare Solutions Plus LLC for fulfillment and coordination of certain services.

Timeshare Solutions Plus LLC may work with independent licensed professionals, including attorneys, certified public accountants, enrolled agents, licensed brokers, and other professionals who provide services within their respective areas of licensure.
Submitting information to Berkshire does not automatically create an attorney-client, accountant-client, broker-client, fiduciary, or other professional relationship.
 
3. Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
 
A. Identification and Contact Information
We may collect:

• Full name.

• Mailing address.

• Email address.

• Home, work, or mobile telephone number.

• State of residence.

• Preferred method of communication.

• Information about other owners or parties listed on a timeshare contract.
   

B. Timeshare and Property Information
We may collect:

• Timeshare resort or developer name.

• Resort location.

• Contract or account number.

• Ownership type.

• Deed, membership, points, or right-to-use information.

• Purchase date.

• Purchase price.

• Current loan or mortgage balance.

• Maintenance fees, assessments, taxes, and other charges.

• Payment history.

• Delinquency or collection information.

• Correspondence from a resort, developer, management company, lender, collector, or law firm.

• Details concerning prior attempts to sell, transfer, cancel, surrender, or modify the timeshare.

• Information about disputes, complaints, or legal proceedings.
   

C. Documents You Provide
We may receive copies of:

• Timeshare purchase agreements.

• Deeds.

• Financing documents.

• Account statements.

• Maintenance-fee statements.

• Collection notices.

• Credit-related correspondence.

• Cancellation or rescission correspondence.

• Letters and emails from developers, resorts, lenders, or management companies.

• Tax documents.

• Identification documents when reasonably necessary.

• Other documents relevant to evaluating or servicing your matter.
   

Do not submit Social Security numbers, complete financial-account numbers, passwords, or other highly sensitive information through a general website form unless we specifically request it through an approved secure method.
 
D. Payment and Transaction Information
When you purchase services, we or an authorized payment processor may collect:

• Billing name and address.

• Payment method information.

• Transaction amount.

• Transaction date.

• Payment status.

• Invoice and receipt information.

• Refund, cancellation, or dispute information.

Payment processors may collect and maintain complete credit-card or bank-account information under their own privacy policies. Berkshire may receive only limited payment details, such as the card type, last four digits, transaction identifier, and payment status.
 
E. Communications
We may collect:

• Emails and text messages.

• Website form submissions.

• Customer-service inquiries.

• Notes from consultations.

• Complaints and feedback.

• Records of requests and responses.

• Information you provide during telephone conversations.
   

Where permitted by law and after any required notice, calls may be monitored or recorded for quality assurance, training, documentation, fraud prevention, and compliance purposes.
 
F. Website and Technical Information
When you use our website, we and our technology providers may automatically collect:

• Internet Protocol address.

• Browser type and version.

• Operating system.

• Device type.

• Device identifiers.

• Referring website or advertisement.

• Pages viewed.

• Links clicked.

• Date and time of access.

• Time spent on the website.

• Approximate location derived from an IP address.

• Cookie, analytics, and advertising identifiers.

• Website interaction and conversion information.
   

G. Information From Other Sources
We may receive information from:

• Timeshare Solutions Plus LLC.

• Independent licensed professionals.

• Payment processors.

• Customer relationship management providers.

• Marketing and referral sources.

• Public records.

• Timeshare resorts, developers, lenders, or management companies.

• Your authorized representative, co-owner, spouse, family member, attorney, accountant, broker, or advisor.

• Fraud-prevention and identity-verification providers.
   

4. How We Use Personal Information
We may use personal information to:

• Respond to inquiries.

• Schedule and conduct consultations.

• Evaluate the general circumstances surrounding a timeshare ownership.

• Determine whether our services may be appropriate.

• Prepare and administer consulting-service agreements.

• Coordinate service fulfillment with Timeshare Solutions Plus LLC.

• Connect clients with independent licensed professionals when appropriate.

• Provide relevant documents and information to authorized service providers and professionals.

• Communicate with timeshare resorts, developers, management companies, lenders, collectors, or other parties when authorized.

• Process payments, invoices, refunds, and transaction records.

• Provide customer service and status information.

• Maintain client files.

• Verify identities and prevent fraud.

• Improve our website, processes, communications, and services.

• Conduct quality assurance, training, reporting, and business analysis.

• Send administrative and service-related communications.

• Send marketing communications where permitted by law and consistent with your choices.

• Protect the security of our systems, personnel, clients, and business.

• Investigate complaints, disputes, security incidents, and suspected misconduct.

• Comply with legal, regulatory, tax, accounting, and contractual requirements.

• Establish, exercise, or defend legal claims.

• Carry out another purpose disclosed when the information is collected or with your consent.
   

5. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients.
 
A. Timeshare Solutions Plus LLC
We may share personal information and client documents with Timeshare Solutions Plus LLC for purposes including:

• Service fulfillment.

• Case or file coordination.

• Client support.

• Document review.

• Administrative processing.

• Coordination with independent licensed professionals.

• Communications with authorized third parties.

• Quality assurance and status reporting.
   

B. Independent Licensed Professionals
When appropriate and authorized, information may be shared with independent:

• Attorneys and law firms.

• Certified public accountants.

• Enrolled agents.

• Licensed real estate brokers or agents.

• Tax professionals.

• Financial professionals.

• Other appropriately licensed or qualified professionals.
   

These professionals are independent practitioners and may collect, use, retain, and disclose information under their own professional obligations, engagement agreements, and privacy policies.
Sharing information with a professional does not guarantee that the professional will accept an engagement or that a professional relationship has been created.
 
C. Service Providers
We may disclose information to companies that assist us with:

• Website hosting.

• Customer relationship management.

• Cloud storage.

• Email delivery.

• Telephone and text-message services.

• Call recording.

• Electronic signatures.

• Document management.

• Payment processing.

• Accounting.

• Information technology.

• Cybersecurity.

• Analytics.

• Marketing.

• Customer support.

• Fraud prevention.

• Legal and regulatory compliance.
   

These providers may access information as reasonably necessary to perform services for us.
 
D. Authorized Third Parties
At your direction or with your authorization, we may disclose information to:

• Timeshare developers.

• Resorts and management companies.

• Homeowners’ associations.

• Lenders and loan servicers.

• Collection agencies.

• Title companies.

• Transfer companies.

• Government agencies.

• Your attorney, accountant, broker, advisor, spouse, co-owner, or authorized representative.
   

E. Legal and Safety Disclosures
We may disclose information when reasonably necessary to:

• Comply with a law, regulation, court order, subpoena, warrant, or legal process.

• Respond to a lawful government or law-enforcement request.

• Protect the rights, property, or safety of Berkshire, our clients, our partners, or others.

• Investigate fraud, misconduct, security incidents, or violations of our agreements.

• Establish, exercise, or defend legal claims.

• Enforce our policies and agreements.
   

F. Business Transactions
Information may be disclosed or transferred in connection with a proposed or completed:

• Merger.

• Acquisition.

• Financing.

• Reorganization.

• Sale of assets.

• Change of ownership.

• Bankruptcy.

• Business transition.
   

A successor organization may continue to use information as described in this Privacy Policy unless otherwise required by law.
 
6. Sale and Sharing of Personal Information
Berkshire does not sell personal information for money in the ordinary sense of selling customer lists.
Certain state privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. Under those definitions, some uses of analytics, advertising technology, referral services, or third-party marketing tools may be treated as a sale or sharing of personal information.
 
Where applicable law provides an opt-out right, you may submit a request by contacting us at:
support@timesharerelief.info
Use the subject line:
Do Not Sell or Share My Personal Information
We will process valid requests as required by applicable law.
 
7. Mobile Numbers and SMS Consent Data
No mobile information will be shared with third parties or affiliates for their own marketing or promotional purposes.
Mobile information may be disclosed to subcontractors or service providers that support our communications and services, including customer-service providers and text-messaging platform providers.
 
Text-message originator opt-in data and consent information will not be shared with third parties for unrelated marketing purposes. It may be provided only to service providers necessary to operate the messaging program, to Timeshare Solutions Plus LLC when necessary to fulfill requested services, or as required by law.
Message and data rates may apply. Message frequency may vary. You may reply STOP to discontinue marketing text messages and HELP for assistance.
 
Opting out of marketing messages does not prevent necessary non-marketing communications concerning an existing account, transaction, contract, or service matter.
 
8. Marketing Communications
Where permitted by law, we may communicate with you about:

• Our services.

• Timeshare-related educational information.

• Consultation opportunities.

• Service updates.

• Promotions or offers.

• Related products and services.

You may unsubscribe from promotional emails by using the unsubscribe link in the email or by contacting us.
Marketing calls or text messages involving automated technology, prerecorded voice, or artificial voice will be made only when legally permitted and supported by the consent required for that communication.
Consent to receive marketing calls or text messages is not a condition of purchasing services.
 
9. Cookies and Tracking Technologies
Our website and technology providers may use:

• Cookies.

• Pixels.

• Web beacons.

• Tags.

• Analytics tools.

• Advertising identifiers.

• Session and conversion tracking.

• Similar technologies.
   

These technologies may help us:

• Operate the website.

• Remember preferences.

• Understand website usage.

• Measure marketing performance.

• Identify referral sources.

• Improve website functionality.

• Prevent fraud.

• Deliver or measure advertisements.
   

You may control certain cookies through your browser settings or an available cookie-preference tool. Blocking cookies may affect website functionality.
 
10. Data Retention
We retain personal information for as long as reasonably necessary to:

• Provide services.

• Fulfill contracts.

• Maintain business and client records.

• Process payments.

• Respond to inquiries.

• Coordinate with Timeshare Solutions Plus LLC and authorized professionals.

• Resolve disputes.

• Prevent fraud.

• Comply with tax, accounting, legal, and regulatory obligations.

• Establish, exercise, or defend legal claims.
   

Retention periods vary according to the nature of the information, the relationship involved, contractual obligations, legal requirements, and legitimate business needs.
When information is no longer reasonably necessary, we may delete, destroy, anonymize, or aggregate it, subject to applicable retention obligations.
 
11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, destruction, or misuse.
Safeguards may include:

• Access controls.

• Password protections.

• Secure hosting and storage.

• Encryption where appropriate.

• Employee and contractor confidentiality requirements.

• Security monitoring.

• Vendor-management procedures.

• Restricted access to client records.

• Incident-response procedures.
   

No website, email system, telephone system, database, or transmission method is completely secure. We cannot guarantee absolute security.
The FTC recommends that businesses collect only information they need, restrict access, secure retained information, dispose of information when no longer needed, and plan for potential security incidents.
 
12. Your Privacy Rights
Depending on your state of residence and whether an applicable privacy law covers Berkshire, you may have the right to:

• Know whether we process your personal information.

• Request access to personal information.

• Request correction of inaccurate information.

• Request deletion of certain information.

• Request a portable copy of certain information.

• Opt out of qualifying sales or sharing.

• Opt out of targeted advertising.

• Limit certain uses of sensitive personal information.

• Withdraw consent where processing is based on consent.

• Appeal a decision concerning a privacy request.

• Exercise privacy rights without unlawful discrimination.
   

These rights may be subject to legal exceptions. We may retain information necessary to complete a transaction, comply with law, protect legal rights, prevent fraud, maintain records, or fulfill contractual obligations.
 
13. Submitting a Privacy Request
To submit a privacy request, contact:
Email: support@timesharerelief.info
Subject: Privacy Request
Include:

• Your full name.

• Email address.

• Telephone number.

• State of residence.

• The specific request.

• Information reasonably necessary to locate your records.
   

We may request additional information to verify your identity. Authorized agents may submit requests where permitted by law, subject to verification of their authority.
 
14. Children’s Privacy
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information directly from children under 13 through our general website forms.
Contact us if you believe a child has provided information without proper authorization.
 
15. Third-Party Websites and Services
Our website may contain links to third-party websites, portals, payment systems, professional-service providers, or other services.
We do not control and are not responsible for the privacy, security, content, availability, or practices of independent third parties. Review their privacy policies before providing information.
 
16. Information Provided to Attorneys and Other Professionals
Information provided to Berkshire is not automatically protected by attorney-client privilege, accountant-client privilege, work-product protection, or another professional privilege.
A privileged or confidential professional relationship may arise only when an appropriately licensed professional accepts the engagement and the necessary legal requirements are satisfied.
Do not send highly confidential or privileged information through a general website form.
 
17. International Visitors
Berkshire is based in the United States. Information submitted from another country may be transferred to, stored in, or processed in the United States, where privacy laws may differ from those in your location.
 
18. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, relationships, technologies, or legal obligations.
The “Last Updated” date will indicate when the policy was most recently revised. Material changes will be communicated when required by law.
 
19. Contact Us
Questions, complaints, privacy requests, and opt-out requests may be directed to:
Berkshire Consulting Solutions
30 N Gould Street, Suite R
Sheridan, WY 82801
Email: support@timesharerelief.info
Telephone: 833-757-3948